Business Change Manager

Business Change Manager - Process Improvement, Systems and Tech, and Ways of Working

Business Change & Process Improvement

12 month FTC

Up to £75,000 + £6,000 Cash car allowance + 30% Bonus

London with remote working options

Our client, a FTSE 100 organisation based in London, are currently looking for a Business Change Manager to join their Operations team. This role focuses on the discovery, defining, developing and delivery of operational efficiency's including changes to business processes, systems and technology, and ways of working. It represents a chance to support the delivery of a large and exciting program of work.

Some responsibilities:

  • Working with stakeholders to achieve transformational change through coaching and mentoring people at all levels
  • Working with the Service and Process Designer apply a structured methodology to support change management activities.
  • Plan and facilitate workshops using Lean Six Sigma activities (where required) to reframe problems and develop and deliver creative solutions and extraordinary products.
  • Manage and run agile process improvement meetings including Stand-ups, Backlog updates, Planning and Project Close-out.
  • Identify opportunities to create business value and improve the experience for our customers.
  • Playback and communicate the desirability, feasibility, and viability of a solution.
  • Collate and present feedback to stakeholder group on the progress of improvement waves, identifying and communicating recommendations on potential opportunities for improvement.
  • Support the wider Operations team to ensure that product development-from conception to launch are delivered to maximise financial and performance output.
  • Where necessary seek buy in from stakeholders and support for proposed solutions, providing regular feedback to stakeholders throughout the process.

This is a fantastic opportunity to join an organisation at the start of their transformation journey as they look to replace all legacy systems across the board, and re-engineer all business processes.

Business Change Manager - Process Improvement, Systems and Tech, and Ways of Working

Business Change Manager

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