Technical Support Engineer

Technical Support Engineer | Bristol Based | £35,000

Fuse are partnered with a FTSE business who are looking for a Technical Support Engineer to join their busy IT department.

The successful candidate will have a strong technical understanding of networking, infrastructure and application. Responsible for providing infrastructure and technical support.

Provide the day to day support of the IT Technical support team to ensure it provides an effective and efficient IT support service exceeds expectations.

Responsible for end to end ownership and resolution of all IT support incidents and requests managed by the technical support analyst team.

Demonstrate Project management experience, organising and managing resources ensuring projects are completed within defined scope, quality, time and cost constraints.

Technical Skills

• Office 365 - advanced level
• Microsoft Active Directory administration
• Exchange/O365 administration
• Advanced knowledge of ADSL and WiFi technologies
• Advanced knowledge of iOS and Android devices & Microsoft InTune MDM
• Knowledge of networking concepts

For more information get in touch.

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